Over the past year, the London Police Service Board advanced key public safety priorities, strengthened its governance foundation, increased visibility of Board initiatives, and supported an accountable and transparent approach to oversight.

Board Identity and Communications

• Introduced a new Board visual identity in a logo, incorporating the LPS flash to reflect shared purpose while maintaining governance distinctiveness. The circular design represents Board oversight, and the seven trillium flowers represent Board membership.
• Launched a dedicated Board website, lpsb.ca, on June 19^th, 2025, to support transparency, public engagement, and information sharing.
• Enhanced communication through dedicated governance blogs and updates.
• Relocated the Board office from within the Chief’s Executive Offices to a separate space to improve accessibility and reinforce governance independence.

Policies and Legislative Compliance

• Completed a gap analysis of the 2024–2027 Strategic Plan to identify areas requiring alignment with the Community Safety and Policing Act.
• Initiated development of a new 2027–2031 Strategic Plan, including planning for extensive community consultations with external support.
• Adopted a Board Diversity Plan in accordance with section 37(1)(e) of the Community Safety and Policing Act, distinct from municipal diversity requirements and the Police Service’s operational EDI plan.
• Adopted new Board policies:
  • Section 81 Reporting Policy
  • Fundraising, Sponsorship, and Distribution of Proceeds Policy
  • Critical Points Policy
• Addressed three Policy and Procedure complaints from the Inspectorate of Policing, resulting in reviews related to mental health response, wellness checks and death notifications, and motor vehicle collisions.

Governance

• Delivered a foundational governance training workshop for all Board members, focused on legislated responsibilities, strategic oversight, and police governance best practices.
• Established advisory committees for Human Resources and Compensation, Finance, and Governance.
• Shared the following governance practices at provincial forums:
  • Chair Gauss and Chief Truong presented at the OAPSB Spring Conference on governance decisions and leadership alignment supporting public safety outcomes.
  • Chief Governance Officer Johanssen presented at the 2025 OAPSB Labour Conference on Enhancing Bargaining Outcomes in Ontario’s Policing Sector.
• Initiated an external organizational review with MNP to improve service delivery, identify financial efficiencies, and align resources with public safety priorities.
• Undertook a successful national recruitment process for the Service’s first-ever Chief Administrative Officer and General Counsel positions, following recommendations from the MNP review.
• Extended the contract for Chief Thai Truong, Deputy Chief Paul Bastien and Deputy Chief Treena MacSween to ensure continuity in leadership and stability for the Service.

Budget and Financial Oversight:

• Corresponded with the London City Council on achieved efficiencies and a target of identifying one-time savings of $1–1.5 million without compromising service delivery.
• Approved revisions to the Police Service reserve fund, establishing a target range of 4–6 percent of the operating budget.
• Held the first dedicated Board budget meeting to enhance transparency.
• Completed a review of service fees.

Other Board Activities

• Advocacy:
  • Endorsed the City of London’s 2025 Provincial Pre-Budget Submission to the Ministry of Finance, including matters related to police service cost pressures and a joint police and fire training facility.
• Employee Support and Wellbeing:
  • Introduced Certificates of Recognition at Board meetings to acknowledge employees demonstrating organizational values.
  • Initiated an internal employee survey focused on workplace wellness, leadership, and psychological safety.
• Oversight and Monitoring:

Received Board presentations on

• Body-Worn Camera implementation
• Community engagement
• Open-air substance use
• Nurse Police Response Team
• Youth in Policing Initiative
• Use of force
• Human Resources
• Anova Case Review

• Supported the inaugural Chief’s Gala, raising over $200,000 for Youth Opportunities Unlimited and the Canadian Mental Health Association Thames Valley.