FAQs

FAQs2025-05-07T15:55:43-04:00

GENERAL INFORMATION

What is the role of the London Police Service Board (the Board)?2025-03-30T22:31:58-04:00

The London Police Service Board governs the London Police Service and ensures that it provides adequate and effective policing for the community. It sets strategic priorities, approves budgets, develops policies, and holds the police accountable to legislative standards and public expectations.

How is the Board different from the police service?2025-03-30T22:47:39-04:00

The London Police Service Board provides governance and oversight of the service, focusing on strategic direction, policy setting and ensuring accountability. The police service handles operational responsibilities such as law enforcement, investigations and community policing.

Who serves on the Board and how are members appointed?2025-03-30T22:49:52-04:00

Police boards include municipal appointees, provincial appointees, and often members of municipal councils. Appointments are made by the municipal council or the provincial government, considering skills, experience and diversity.

You can find out more about applying to be a Board member at the London Police Service Board here.

Click here to view the current Board members’ bios.

Who pays the salaries for the Board?2025-03-30T22:50:39-04:00

Board members do not receive a salary and instead receive stipends. This is not designed to compensate a Board member for actual hours worked but is instead a stipend to cover out-of-pocket and incidental expenses while carrying out their duties.

Employees of the Board office receive a salary, and both this and the Board member stipends are paid out of the overall budget.

What legislation governs the Board’s responsibilities?2025-04-20T05:56:25-04:00

The Board operates under the Community Safety and Policing Act, 2019 (CSPA), which outlines its mandate, roles and responsibilities.

How does the Board ensure public accountability in policing?2025-03-30T22:53:41-04:00

The Board ensures public accountability by setting priorities, monitoring performance, promoting transparency, and providing opportunities for public input.

MEETINGS AND DECISIONS

When and where are Board meetings held?2025-04-20T05:57:55-04:00

Board meetings are generally held on the third Thursday of each month, but the schedule can sometimes change. Up-to-date information on our meetings can be found here.

Are Board meetings open to the public?2025-04-20T05:39:02-04:00

Yes, under the Community Safety and Policing Act, most meetings are open to the public—except for closed sessions that discuss confidential matters such as personnel or legal issues. Boards may also hold closed workshops for the purpose of learning, as long as business is not advanced.

How can I access meeting agendas, minutes and reports?2025-03-30T22:56:53-04:00

These documents are posted on the Board’s website under the “Board Meetings” section, typically ahead of the meeting for public review.

Proposed agendas for the open meetings are posted one week prior to the meeting, and the final agenda and accompanying reports are posted at the end of the business day, the day before the meeting.

Can I speak or become a delegate at a Board meeting? If so, how?2025-03-30T22:57:32-04:00

Yes, you can submit a request to become a delegate by contacting the Board through its website or by email. Please contact lpsb@lpsb.ca to submit a request.

How are decisions made by the Board?2025-03-30T22:57:53-04:00

Decisions are made collectively through deliberation and voting during meetings. Board members review information, consult stakeholders, and ensure that decisions are evidence-based and that they align with the strategic plan and legislative requirements.

COMMUNITY AND PUBLIC ENGAGEMENT

COMPLAINTS AND OVERSIGHT

How do I file a complaint about police conduct or the police service?2025-03-30T22:59:55-04:00

Complaints about police conduct can be filed with the Law Enforcement Complaints Agency (LECA) or directly with the police service, whereas complaints about the adequacy or effectiveness of a service or board can be filed with the Inspector General of Policing. Instructions are available here.

What is the role of the Inspector General and the Law Enforcement Complaints Agency (LECA) regarding complaints?2025-03-30T23:00:22-04:00

LECA handles individual complaints about police conduct, while the Inspector General ensures that boards and services comply with oversight standards and effectively address systemic issues.

Does the Board oversee investigations into police misconduct?2025-03-30T23:00:44-04:00

The Board ensures that the police service has systems in place to handle misconduct appropriately but does not directly investigate individual complaints.

BUDGET AND POLICIES

What is the Board’s role in setting the police service’s budget?2025-03-30T23:01:16-04:00

The Board reviews and approves the police service’s budget before submitting it to the municipality for approval, ensuring that resources align with priorities.

How does the Board ensure transparency in financial decisions?2025-03-30T23:01:56-04:00

The Board publicly reports on budgets, financial performance and spending priorities to ensure accountability.

Where can I find information on London Police Service Board policies?2025-03-30T23:02:34-04:00

London Police Service Board policies are published on the website under the Policies section.

BECOMING A BOARD MEMBER

How can I apply to become a Board member?2025-03-30T23:09:47-04:00

Applications are submitted to the municipal council or the provincial government, depending on the appointment process. Opportunities are posted on their respective websites. More information can be found here.

What qualifications are required to serve on the Board?2025-03-30T23:10:24-04:00

Applicants should have leadership, governance and decision-making experience, along with a commitment to public safety and the community.

What is the time commitment for Board members?2025-03-30T23:11:05-04:00

The time commitment varies but typically includes monthly meetings, committee work and preparation time. This can translate into several hours per week.

CAREERS AND VOLUNTEERING

How can I apply for a job or volunteer with the police service?2025-03-30T23:14:15-04:00

Visit the police service’s careers page or find more information here.

What is the process for becoming a sworn officer of the police service?2025-04-13T18:20:29-04:00

The process includes submitting an application, undergoing testing and interviews, and completing mandatory training. The Ontario Association of Chiefs of Police (OACP) website has additional information on the requirements of becoming a sworn officer.

Does the Board oversee hiring decisions for the police service?2025-03-30T23:16:32-04:00

The Board appoints the Chief and Deputy Chiefs and monitors hiring statistics and processes but does not handle day-to-day hiring decisions.

STRATEGIC PLANNING AND REPORTING

What is the Board’s Strategic Plan, and how does it guide its work?2025-04-13T18:25:21-04:00

The Strategic Plan outlines the Board’s priorities and goals, guiding decision-making and resource allocation to meet community needs.

The 2024-2027 Strategic Plan can be found here.

How can I access the Board’s annual report?2025-04-13T18:26:03-04:00

Annual reports are available and provide detailed information on Board activities and outcomes.

How does the Board measure the performance of the police service?2025-03-30T23:30:31-04:00

The Board uses performance metrics, compliance reviews and progress reports against the Strategic Plan to evaluate the service.

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