The Board has published the 2025 London Police Service Annual Report, providing Londoners with a comprehensive account of policing performance, community safety initiatives, financial stewardship, and progress on the Board’s 2024–2027 Strategic Plan.

You can find it here:  2025 Annual Report of the London Police Service

The report is an important public accountability document that helps residents see where progress is being made, how resources are being used, and where continued attention is needed.

Highlights

• Strategic progress: 288 of 375 deliverables under the 2024–2027 Strategic Plan were completed in 2025, representing 77% completion in the second year of the four-year plan.
• Community presence: LPS attended 379 community engagement events and significantly expanded its connections with residents across London.
• Emergency response: The Communications Centre answered 238,293 9-1-1 calls, while response times improved for Priority 1 and Priority 3 calls.
• Visible policing: Officers completed more than 34,000 targeted patrol visits and dedicated over 22,000 hours to locations identified through crime data and community concerns.
• Modernization: LPS deployed body-worn cameras and advanced digital evidence, cybersecurity, and Next-Generation 9-1-1 initiatives.
• Financial stewardship: Policing services were delivered at a net cost of $186.7 million, in line with the approved 2025 operating budget.

Community and Collaboration

The report also highlights the collaborative efforts between the Service and the Municipality in addressing London’s Community Safety and Well-Being Plan priorities related to crime, perceptions of safety, police response times, mental health, substance use, road safety, police response to hate crimes and incidents, and gender-based violence.

Some of the responses to complex community needs include the Nurse Police Response Teams, Crisis Call Diversion Program, and Community Outreach and Support Team, which connect policing with health and community services to support earlier intervention, diversion, and better outcomes for people in crisis.

The Board uses the Annual Report to assess whether policing remains adequate, effective, and aligned with Board-approved priorities. It reports publicly on Service performance, crime and response trends, community engagement, complaints, policing costs, modernization, and the work underway to strengthen public safety and trust.

Statutory Requirements

Under s. 41 of the Community Safety and Policing Act, 2019 (CSPA), the Board must file an annual report with the Municipality regarding the implementation of the Board’s Strategic Plan, the affairs of the Police Service, the provision of policing as it relates to the Community Safety and Wellbeing Plan and other matters, and shall publish this report online.

Under Ontario Regulation 399/23, the Chief must prepare a report for the Board on Service activities during the previous fiscal year, including public complaints, the cost of policing, and the implementation of the Strategic Plan.

The 2025 LPS Annual Report consolidates these two legislative requirements into a single comprehensive account of the London Police Service’s significant achievements in 2025 to improve public safety, contribute to broader community safety and wellbeing outcomes, and strengthen its connections with Londoners.

The report has been filed with the City of London and is available to the public through the Board and the London Police Service’s website.